English
Korean
English
Terms of Use
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Operational policy
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A policy of handling personal information
Article 1 Purpose
The purpose of these terms and conditions is to stipulate the rights, obligations, and other matters between the company and users when using all games and various services provided by JoyImpact.inc(below "company"). through devices.
Article 2 Definition of Terms
1.The definitions of terms used in these Terms and Conditions are as follows.
1) “User” refers to a user who agrees to these Terms and Conditions and the provision of personal information and uses the “Content” provided by the Company, including users who use the guest login mode.
2) “Content” means all digitally created content in connection with the Services, including all games, network services, applications, and game items that the Company provides for use through “Mobile Devices.”
3) “Mobile device” refers to a mobile phone, tablet PC, portable game console, or other device that can be used by downloading and installing digital content or using it over a network.
4) “Paid service” refers to a paid service among the various services provided by the company, and refers to purchase and use through paid payment.
5) ‘Paid product’ refers to a product purchased through ‘cash’.
6) “Free item” refers to an item that a user can purchase or use directly within the app without using a paid service.
7) “Cash” refers to in-game currency purchased through “paid payment”
8) “Personal information” refers to the user’s information that the company learns when the user applies for an account and uses the service, such as general information including the user’s account, password, name, phone number, game usage information, and payment information.
2. The definitions of terms used in these Terms and Conditions that are not defined in relevant laws and regulations, except those set forth in Paragraph 1, are governed by general commercial practices..
Article 3 Application and change of terms and conditions
1. To ensure that these Terms and Conditions are easily understood, consumers are encouraged to participate in public affairs within the website or content operated by the Company. You can use the content by clicking the Agree button to these Terms of Use..
2. The Company may change these Terms and Conditions if it deems necessary. If the terms and conditions are changed, the company determines the contents of the changed terms and the date of application and announces them through the website and mobile service 7 days prior to the date of application. In this case, notification will be made through the website and mobile service 30 days prior to the application date. Changed terms and conditions apply from the date of application or notice.
3. Users have the right to refuse any changed terms and conditions. If the user does not agree to the changed terms and conditions, he or she may stop using the service and cancel the service agreement (withdrawal of membership). If the company notifies the user of the terms and conditions pursuant to Paragraph 2 and informs the user that the user will be deemed to have expressed his/her intention to consent if he/she does not express his/her intention to refuse within a 30-day period, but the user does not explicitly express his/her intention to refuse. , You are deemed to have agreed to the revised terms and conditions.
4. By agreeing to these Terms and Conditions, you agree to visit the “Service” periodically to check for changes to the Terms and Conditions. The “Company” is not responsible for any damage suffered by “Members” due to not knowing information about changed terms and conditions..
5. When the company revises the terms and conditions, the date of application, details of revision, reason for revision, etc. must be specified and at least 7 days prior to the applicable date (30 days prior for changes that are unfavorable or significant to members) and a considerable period of time after the applicable date. Until this elapses, notifications will be made on the initial screen when logging into the website or mobile app operated by the company, and through electronic means that the company can send, such as SMS or email..
Article 4 Rules other than terms and conditions
Matters not specified in these Terms and Conditions are stipulated in the “Company” operating policy, usage restriction regulations, ‘Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.’ and ‘Act on Consumer Protection in Electronic Commerce, etc.’. ', 'Protection of Location Information', 'Act on Use, etc.' We comply with other relevant laws and regulations of the Republic of Korea.
Article 5 Protection and use of personal information
1. The protection and use of personal information is subject to relevant laws and the “Company’s” “Personal Information Processing Policy.” However, since the “Company”’s “Personal Information Processing Policy” does not apply to the “Services” or official sites provided directly by the “Company,” the ‘Personal Information Processing Policy’ of the linked third-party service or site is Please check the ‘Information Processing Policy’.
2. The company is not responsible for any information, including the user's account information, that is exposed due to reasons attributable to the user.
3. If necessary for identity verification, the company may notify the user of the reason and request the user's identification card or a certificate in lieu thereof. The company cannot use it for purposes other than those notified in advance, and immediately destroys it in a manner that makes it impossible to reproduce after the purpose has been achieved..
Article 6 Start using the service
1. The Company commences the service from the time the user provides the personal information required to provide the “Service” and agrees to these Terms and Conditions. However, for some services, the service may start from a designated date depending on the company's needs..
2. If the service cannot be started due to the company's business or technical difficulties, the website or users will be notified of this.
Article 7 Provision of services
1. Service use is provided 24 hours a day, 365 days a year, unless there is a special problem with the company's business or technology. However, the company may suspend the service for a certain period of time for regular system inspection, server expansion and replacement, game content update, various bug patches, etc. In this case, the company will notify users in advance through the website or official community, etc. Notice.
2. In addition to Paragraph 1, the Company may temporarily suspend the service without notice due to unavoidable reasons such as resolving urgent security issues, system inspection, expansion and replacement, or occurrence of fatal bugs that cannot be notified in advance by the Company. In this case, the Company may suspend the service after the fact. You may notify us of this. If the company deems appropriate, such as replacement with a new service, the currently provided service may be suspended for a certain period of time.
3. If normal service provision is impossible due to a national emergency, power outage, service facility failure, or excessive service use, the company may restrict or suspend all or part of the service. However, in this case, the reason and period will be notified to the user in advance or after the fact.
4. The company may divide the service into specific ranges and operate it by separately designating available times for each range, and these details will be announced in advance on the website or individual service-related apps or notified to users..
5. The company establishes a security system to protect personal information in accordance with the personal information processing policy on the website, and discloses and complies with the personal information processing policy.
6. All ownership rights, including intellectual property rights, to the game belong to the company. Users who use the game service have the right to use it within the scope of the service provided by the company, and cannot use it in a way other than that specified by the company
7. When providing services to users, the company may restrict the use of some services according to relevant laws, the user's age, and service use procedures. In this case, the company will inform you of the details in advance.
Article 8 Purchase of Content
1. Users can purchase or download the content of services provided by the company through the mobile carrier's wireless Internet, open market store, application store, online site, and other channels. When using the network service, the user may purchase or download the content of the service provided by the company through the mobile carrier's wireless Internet, open market store, application store, online site, and other channels. Data call fees may apply. The company does not bear any responsibility for charges incurred by mobile communication service providers.
2. The company is not responsible for any third-party payments that occur due to the user's failure to use the password setting function of the mobile device or open market.
3. If the user subscribes to a youth rate plan provided by a mobile carrier, payment from the relevant mobile device is considered to be made with the consent of the legal representative.
4. Items (hereinafter referred to as ‘items’) that are part of the ‘paid service’ provided by the company can be purchased through online sites or network services provided within games and applications.
5. If you use an unsuitable terminal other than a mobile device that is displayed on the open market and can be used by downloading the app, the company will not bear any liability unless there is intent or gross negligence.
Article 9 Use of Content
1. In principle, users can use the purchased content without any time limit or additional charge. However, in the case of special content with a limited period, it can be used for a set period of time, and additional fees may be incurred when purchasing items, etc. using network services within a game or application.
2. Content purchased by the user is divided into paid and free attributes depending on the acquisition method. If some of the content, including this content, is used, the paid attributes are deducted first, and then the free attributes are deducted. When holding only paid properties, the order of deduction follows the first-in, first-out method (deduction is made in the order in which they were acquired first). However, for some games, it may be applied differently depending on the circumstances, and in this case, notice will be announced through the individual service-related website, official cafe, etc.
3. Content purchased by the user can only be used on the mobile device on which it was downloaded or installed. However, depending on the characteristics of open market stores, application stores, etc., in cases where mobile devices can be changed and used through account sharing, it is subject to the policies of the store. If you change your device, change your number, roam overseas, etc., you will not be able to use all or part of the content, and in this case, the company will not bear any responsibility.
Article 10 Withdrawal of subscription
1. “Paid items” purchased by users are divided into “paid items” for which cancellation of subscription is possible and “paid items” for which cancellation of subscription is not possible. For “paid items” that allow cancellation, you can apply for cancellation within 7 days after purchase.
2. Cancellation of subscription is restricted in the following cases.
1) For items that begin to be used or applied immediately after purchase
2) In the case of items acquired in the process of using the service
3) When using some of the additional products (goods, points, mileage, items, etc.) provided at the time of payment
4) When part of an item sold in a bundle is used
5) In the case of capsule-type/probability-type items where the act of opening can be viewed as use or whose utility is determined upon opening
6) Goods and items provided free of charge by the “Company” to “Members”
7) Paid items received as gifts from others
3. Even in the case of “paid items” for which cancellation of subscription is possible, subscription may be canceled if 7 days have passed or been used since purchase, if the value of the goods has decreased significantly, or if other reasons have occurred that may limit the withdrawal of subscription by “members”. Withdrawals may be limited.
4. If a minor purchases a “paid item” without the consent of the legal representative, the minor or the legal representative may request the company to cancel the subscription, and the “Company” may request documents proving that the child is the legal representative. However, cancellation is limited if the purchase by a minor is within the scope of property that has been permitted to be disposed of by a legal representative, or if the minor is made to believe that he or she is an adult through the use of witchcraft, etc. Whether the purchaser is a minor is determined based on the holder of the payment method such as the terminal or credit card through which the purchase was made.
Article 11 refund of overpayment
1. If an overpayment occurs to the user, a refund will be issued. If an overpayment occurs during the payment process, in principle, a refund must be requested from the open market operator. However, if the open market operator's policy or system supports refund procedures, the company will implement the refund procedures required by the open market operator. You may also request.
2. In principle, refunds will be made using the same method that the user used to pay, but if refunds cannot be made using the same method, refunds may be made using other methods.
3. If an overpayment occurs due to a reason attributable to the user, the fee required for a refund, etc., shall be borne by the user.
4. Fees (call fees, data call fees, etc.) incurred by downloading applications or using network services may be excluded from refunds.
Article 12 refund of cash
1. If any of the following cases applies to cash, you can receive a refund by following the refund application process through the customer center.
1) If you purchase cash, but there are no services available, and the company is fully responsible for it (except in cases of previously announced service maintenance, etc.)
2) Other cases separately determined by the company for consumer protection
2. Users who wish to receive a refund of cash must apply for a refund through the procedures set by the company, and the company will review whether the refund application is justified.
3. If the company decides to refund a user's refund request, the company calculates the balance of cash that the member can receive a refund for and refunds the remaining amount after deducting a 10% refund fee from the calculated balance. If the refund fee is less than 1,000 won, the refund fee is set at 1,000 won
4. Products not purchased directly by the user, such as cash provided free of charge by the company to the user or received as a gift from another user, are not eligible for a refund.
Article 13 Changes and suspension of services
1. If it is necessary to suspend all services due to game planning or operation or an urgent situation of the company, the company may announce this on the website 30 days in advance and suspend provision of services. However, if there are unavoidable circumstances where prior notification cannot be made, notification may be made after the fact.
2. The company may change all or part of the service at any time when necessary for the operation of the service, such as new content or various bug patches. The Company is not responsible for any damages arising from the loss of the user's expected profits due to changes in the service or the loss of benefits not directly provided by the Company.
3. If the company discontinues all services pursuant to the provisions of the preceding paragraph, users cannot claim compensation for “paid items with no remaining period of use.” In the case of paid items with no period of use indicated, notice of service suspension The period of use of paid items is considered to be until the end date of the service announced at the time.
4. The company may restrict or suspend all or part of the service in any of the following cases.
1) In case of force majeure such as war, incident, natural disaster, or national emergency
2) When normal service use is disrupted due to power outage, failure of various facilities, or excessive service use, etc
3) When repair work is being carried out on service facilities or service cannot be provided due to various circumstances of the company
Article 14 Provision of information and posting of advertisements
1. The company may place advertisements to maintain the service, and users agree to the advertisements displayed when using the service.
2.The company may request users to consent to receiving advertising information for the purpose of service improvement and service introduction, and users may agree to provide additional information or refuse.
3. With the user's prior consent, the company may use personal information collected from the user to send advertisements using SMS, notification messages (push), and e-mail. If the user does not wish to receive it, he or she may unsubscribe from receiving SMS at any time through the customer center. You can refuse to receive notifications through requests or device settings. The company will not send advertising information if the user opts out of receiving it.
4. The company is not responsible for problems arising from requests to opt out of receiving SMS or from not receiving event-related information due to the terminal's own functions or additional services of the telecommunication company.
5. The company may collect and use mobile phone numbers for the purpose of services provided to users in relation to apps provided by the company.
Article 15 Company Obligations
1. The company strives to provide convenience to users in terms of procedures and contents related to contracts with users, such as conclusion of use contracts, changes to contract terms, and termination.
2. We ensure that all personal information, including account information, is not leaked from the service system managed by the company, and are protected from being disclosed or provided to third parties. However, this does not apply if there is a request from a state agency, etc. pursuant to relevant laws such as the Telecommunications Act.
3. The company establishes a security system to protect personal information and complies with Articles 5 and 7 of these Terms and Conditions.
4. The company strives to protect the rights and interests of users and maintain order within the service.
Article 16 User Obligations
1. When using the service, users must comply with the matters stipulated in these Terms and Conditions, the operating policy and usage restrictions, other regulations established by the company, matters notified by the company, and relevant laws and regulations such as the Youth Protection Act.
2. Users must not engage in any actions that interfere with the company’s business or damage the company’s reputatio.
3. Users may not engage in business activities using the service without prior approval from the Company, and users are responsible for the results of such business activities. If damage occurs to the company due to business activities, the company may claim compensation for damages, etc. from the relevant user.
4. The user is responsible for managing the mobile device and must not allow a third party to use it. The company is not responsible for any damages resulting from poor management of mobile devices or consent to use by third parties.
5. Users must manage the payment password function provided by each open market to prevent illegal payments. The company is not responsible for any problems arising from not setting the payment password function, etc.
Article 17 Restrictions on Service Use
1. If a user falls under any of the following items, the company may take reasonable measures, such as suspending or restricting the user's use of the service until the cause is resolved. However, for matters not specified, reasonable action may be taken in accordance with these Terms and Conditions after prior warning.
1) Actions in accordance with Article 5 Sanctions Policy of Operational Policy
2) Acts that cause harm to the service or intentionally interfere with the service
3) Conducting business activities using the service without the company’s prior consent
4) Reproducing information obtained through this service for purposes other than using the service, using it in publications or broadcasting, or providing it to a third party without prior consent of the company
5) Transmitting, posting or otherwise distributing to others content that infringes on others’ patents, trademarks, trade secrets, copyrights or other intellectual property rights
6) Actions that are objectively judged to be linked to crime
7) Acts that violate other relevant laws and regulations
2. The company is not responsible for any problems between users that arise in the service area as a result of using the service.
3. If the user violates the user obligations stipulated in these Terms and Conditions, the Company may impose restrictions on the user's use of the user's account). Additionally, if the User violates any significant provisions of these Terms and Conditions and causes significant damage to the Company, the Service Agreement is terminated. Individual paid services, paid items, and the right to use them may be revoked, and the company may not provide separate compensation for this.
Article 18 cancel a contract
1. Depending on the user's circumstances, the user may request suspension of service use or termination of the contract.
2. The company may terminate the service agreement without prior notice if the user violates current laws or causes damage to the company intentionally or through gross negligence. In this case, the user loses the right to use the product purchased through paid payment, and as a result, the user loses the right to use the product purchased through paid payment. You cannot claim a refund or compensation for damages.
3. Regarding the use of this service by a minor under the age of 19, if the minor uses the service without the consent or approval of the legal representative, the user's legal representative (or the user himself) may cancel the service agreement. However, if the legal representative agrees or approves the minor's use of the service, the legal representative cannot withdraw it again.
4. If the user falls under any of the following cases, the company may notify the user and terminate the service agreement.
1) In case of violation of operating policy
5. If the company disqualifies a user pursuant to the provisions of the preceding paragraph, the user will not be able to receive a refund for the content purchase price, data call fee, monthly fee, etc. already paid..
Article 19 Cash Destruction
Based on the commercial statute of limitations in Article 64 of the Commercial Act, if 60 months have elapsed without any usage history from the last date of use of WithCash service, the remaining WithCash will automatically expire.
Article 20 Compensation for damages
1. The company is not liable for any damage incurred by users in connection with the services provided free of charge by the company.
2. If content or paid items purchased for a fee are damaged, damaged, or deleted due to a serious defect in the service provided by the company, the company will compensate by appropriate appropriate means.
3. When the company enters into a partnership agreement with an individual service provider and provides individual services to users, if damage occurs due to the fault of the individual service provider after the user agrees to the individual service terms and conditions, the individual service provider will be responsible for the related damages. is responsible.
4. If the company incurs damage due to the user violating the provisions of these terms and conditions, the user who violated these terms and conditions must compensate the company for all damages incurred.
5. If the company receives various objections, including claims for damages or lawsuits, from a third party other than the user due to an illegal act or violation of these Terms and Conditions committed by the user while using the service, the user shall do so at his/her own responsibility and expense. The company must be indemnified, and if the company fails to indemnify the user, the user must compensate for all damages caused to the company.
Article 21 Appeal
Users may raise issues arising in connection with the use of the service and objections related to these Terms and Conditions to the customer center prepared and operated by the Company, and the Company will take corresponding action if the User's objection is deemed justified..
Article 22 Copyright
1. Copyrights and other intellectual property rights for works created by the Company belong to the Company.
2. Users must not use the information obtained while using the service for commercial purposes or allow a third party to use it without the consent of the company.
3. Users have the rights and responsibility for their posts within the service.
4. Posts posted by users within the service may be exposed in search results, services and related promotions, and may be partially modified, copied, edited and posted to the extent necessary for such exposure. In this case, the company must comply with copyright law, and users can take actions such as deleting the post, excluding it from search results, or making it private at any time through the customer center or management function within the service. This is valid while the company operates the service.
5. If the company determines that there is an objection to a user's posting due to issues such as copyright from a third party and that there is a reasonable cause, the company may delete it or refuse registration without prior notice, and may reject the posting due to copyright or rights infringement. Matters regarding suspension of posting, etc. are subject to copyright law and related laws.
Article 23 Disclaimer
1. The company is exempt from liability if it is unable to provide services due to war, incident, natural disaster, national emergency, technical defects that are difficult to resolve, or other force majeure reasons.
2. The Company is exempt from liability if damages occur to users due to telecommunication service providers, such as key telecommunications carriers, suspending or not providing telecommunication services properly.
3. The company is not responsible for any disruption in service use, suspension of service use, third-party payment, etc. due to reasons attributable to the user.
4. The Company is not responsible for any problems arising from the user's mobile device environment or network environment for which the Company is not at fault.
5. The company is not responsible for the use of services provided free of charge, unless there are special provisions in relevant laws.
6. The company is exempt from liability for service interruption or failure due to reasons such as repair, replacement, regular inspection, temporary inspection, or construction of service facilities that were notified in advance.
7. The company is not responsible for the user's failure to obtain the expected benefits by using the service, and is not responsible for any damages arising from the user's choice to cancel or use the service.
8. The “Company” is not responsible for any loss of the user’s game experience, level, items, money, etc. or for any damage caused by bugs. However, appropriate compensation may be paid if deemed necessary for operational purposes
9. The company is not responsible for the reliability or accuracy of information, data, or facts posted or transmitted by users within the service or on the website.
10. The Company has no obligation to intervene in disputes that arise between users or between users and third parties through the service, and is not responsible for compensating for any resulting damages.
11. The Company shall not be liable for any damages arising in connection with other affiliated services, such as suspension or disruption of use of affiliated services that are not attributable to the Company.
12. If the Company restricts the service or a member's service usage time in accordance with relevant laws and government policies, the Company shall not be liable for any matters related to game use that arise due to such restriction.
13. The company is not responsible if a user incurs damage due to incorrectly entering personal information such as personal information.
14. The company is not responsible for any problems that occur while the user is using the guest login mode.
Article 24 Jurisdiction and Governing Law
1. Disputes that arise between the company and users in connection with the use of the service will be resolved amicably by agreement between both parties.
2. Litigation regarding disputes that arise between the company and members will be governed by the member's address at the time of filing, and if there is no address, it will be under the exclusive jurisdiction of the district court that has jurisdiction over the member's residence. However, in cases where the member's address or residence is not clear at the time of filing, the court of jurisdiction shall be determined in accordance with the Civil Procedure Act. The law of the Republic of Korea governs lawsuits filed between the company and users.
3. In the case of members with an address or residence abroad, the court of jurisdiction for lawsuits related to disputes arising between the company and the member shall be the Seoul Central District Court of the Republic of Korea, notwithstanding the preceding paragraph..
